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We provide support that boosts user skills – with guaranteed response times!
Do you need support for Linux and free software or backup for your own IT
skills? Are you seeking outstanding documentation and straightforward
explanations? Fast response times? We provide support that boosts user skills
– with guaranteed response times!
Transfer of expertise
You’ll find that one valuable outcome of a support agreement with FreeCode is the enhancement of your own employees’ levels of expertise. Our outstanding documentation and straightforward explanations ensure a seamless transfer of expertise to your own system administrators.
Structured support
With a strong focus on structure and traceability, FreeCode provides first-, second- and third-line support. All aspects of our support services comply with the standards set by ISO 9001 and ITIL (IT Infrastructure Library) ensuring efficient customer–supplier relations.
What does FreeCode support?
We provide guaranteed fast response times for support for the following systems:
- Operating systems including Linux, FreeBSD,OpenBSD and NetBSD
- Databases such as MySQL and PostgreSQL
- Application servers including GlassFish, Tomcat, JBoss and Zope
- Apache web server
- Publishing solutions including Joomla!, Drupal, Typo3 and eZ Publish
- Blogging and wiki systems including WordPress, MediaWiki, TWiki, etc.
- Samba file, print and domain servers
- Firewalls based on Linux and OpenBSD
- IDSes such as Snort and STAT
- SAN, NAS and backup solutions including Amanda
- Linux clusters (HA clusters and HPC clusters)
Do you need support for something that’s not on the list? Get in touch!
Please contact us for a discussion of your support requirements.
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